Processing Time

Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Times

  • Domestic (US): 3-7 business days
  • International: 7-21 business days

Shipping Costs

The owner pays for shipping. When arranging courier return of a found item, you will be given multiple shipping options to choose from based on your preferences and budget.

International Shipping

We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping Options for Returns

When we help arrange courier return of a found item, you will be presented with several shipping choices. You select the option that best suits your needs and budget. Shipping costs are paid by the owner of the item.

Tracking

All orders include tracking information. You'll receive a tracking number via email once your order is dispatched.

Lost Packages

If your package is lost or never arrived, please contact us within 30 days of the expected delivery date. We'll work with the carrier to resolve the issue or send a replacement.

Please note: Lost packages under this policy refer exclusively to Rtnit2.me kits (stickers, keychains, and clothing stamps) that were shipped to you. This policy does not apply to found possessions — the items you have lost and are trying to recover through the Rtnit2.me service.